Lumi Casino Site

A variety of well-known software providers have found their homes in Lumi Casino’s online casino site. With amazing welcome offers and unique extra features, Lumi Casino is an impressive sight to behold for Irish bettors. This casino prioritises the safety and quality of experience for its players and it’s easy to see this in their easily accessible safe gambling tools and live customer support helping to answer your questions at any time of the day.

The accessibility of the site not only makes it easier to manoeuvre but also increases the fun of the experiences, ensuring all players enjoy their time on the site. However, if you’re not enjoying it for whatever reason they have tools to help, such as how to help you to pace your gambling or emailing on your behalf to resolve a problem – it does feel like Lumi Casino is here for the player.

Pros and Cons

Lumi Casino’s sheer number of games on offer is a great way to start the positive list as it is one of the most appealing aspects of the site for Irish players, along with its excellent customer service and accessibility that allows people from different countries to take part in live chats and tables. The cons listed are more like frustrations, and it’s clear that Lumi Casino is dedicated to growing and improving so we wouldn’t be surprised if the site is improved further!

Pros:

• Incredible welcome bonus
• There are well over 3,000 games and titles to choose from!
• Live chat help 24/7
• Easily accessible responsible gambling tools

Cons:

• They don’t offer instant withdrawal, it can take up to 48 hours
• It’s not available in countries like the UK but it is available in Ireland

Offers

Lumi Casino offers an amazing welcome bonus: a 100% match bonus of up to €300 and 50 free spins on Book of the Dead. This offer is better than most and is claimable in Ireland and around the world (excluding some countries).

When introducing their welcome bonus, there are some terms and conditions (the terms and conditions are easy to find if you just scroll to the bottom of the page there is an easily understandable and comparatively concise list) but that’s the norm along with a safe gambling message and a link to gambling therapy. This is a common theme throughout the site, information and help is very easily accessible and you are encouraged to look into it and set limits for yourself to gamble safely and responsibly which is one of the reasons we like this site.

Games and Titles

Lumi Casino boasts over 3,000 games and titles, almost 4000 which is a very impressive stat! Included in Lumi Casino are many different gaming providers, ensuring you’ll have a variety of games to choose from. They have a filtering option that allows you to be more specific to your tastes along with the general games section.

If you’re looking to play but are unsure of what you want to play, a random game feature is on offer for you which is a great feature when you don’t know what you want to play or if you’re a new player and are still discovering your tastes.

Obviously, at Lumi Casino there aren’t just slots, there are also scratch cards, poker, and a variety of table games including familiar favourites and those that might be new to customers from Ireland.

Lumi Casino’s Live Casino

Within the site, there is a section for the live casino which allows online players to experience the ambience of an in-person casino and to be matched with an experienced live dealer. They offer just over 55 live games which is a respectable number and offer a variety that would impress any Irish player.

Classic games such as Roulette and Blackjack are offered along with lesser-known games that you’ll come to know and love. The combination of fan favourites with more contemporary games creates a feeling of familiarity but with plenty of newer options to intrigue and spice up the experience.

A strong focus of Lumi Casino’s live casino is the interactivity which is clear in the live communications between the dealers and the players which is allowed by the live chat function. To further ensure everyone’s inclusion and enjoyment, guides to different games are available and easily accessible, these guides feature information about rules and different bets.

Furthermore, Lumi Casino helps to accommodate its Irish players by having tables in a variety of languages and even exclusive VIP tables (more on this later).

Money and payments

Thankfully for players, you can sort your transactions through a variety of secure and reliable payment methods, keeping your finances safe and sound. The site has plenty of security measures to ensure that your money is safe during the transactions, some of the options available include Paysafecard, Visa, Skrill, and Mastercard. Lumi Casino wants your money to stay secure as much as you do so it’s not a worry when playing.

They have a minimum limit for both withdrawals and deposits (€20 for both) making it easy for players when accessing the platform. There is also a weekly limit set for how much money you can withdraw that caps at €5,000.

Whilst there are caps on how much money you can withdraw every week, if you are a Lumi Casino VIP then you may be allowed higher limits which is a benefit of their VIP system if you are a regular player.

When depositing money it is almost instantaneous whereas withdrawing money takes longer and depends on whether there have been complications as there are certain conditions that need to be adhered to for the translation to go ahead so it can take a few days which can be frustrating. There’s nothing more stressful than waiting for your money to transfer to your bank account!

Lumi Casino Loyalty and VIP Programme

Reward structures are often found on betting sites but none do it like Lumi Casino with both their VIP programme and loyalty programme. Their system far surpasses the reward systems Irish bettors may be accustomed to with their impressive dual system.

The loyalty programme starts by offering you 500 points upon the player’s first deposit. From there on every game played contributes a different number of points. These points can be traded for bonuses, thanking the players for their use of the site and active engagement. You get rewarded for simply playing the games, seems like a win-win situation to us.

Lumi Casino’s VIP Programme is an exclusive, invite-only club that is sorted into four ascending tiers, starting with Silver then Gold then Platinum and then the most prestigious is Elite. This system offers monetary rewards and perks within the service. This can include quicker withdrawals, prioritised customer service, and can even include invitations for those in the top tier to exclusive events.

With both these programmes, Lumi Casino is certainly a brand to be reckoned with, other bookmakers should take a page from their book, especially with their dual reward system.

Safer Gambling

Safe gambling is very important to Lumi Casino and you can see it in the extra measures they’ve implemented to help their players. On offer are player limits that you can set yourself (self-imposed) which allows players to maintain control. They also offer a reality check feature which allows a player to keep track of time spent gambling and an overview of net winnings is provided for the session.

Lumi Casino wants you to be able to gamble and play your favourite games safely, responsibly, and securely to optimise your enjoyment. They prioritise your safety over everything through access to player protection tools and more.

Help and Support

At Lumi Casino, you can contact their customer service at any time, they offer helpful and friendly service from employees through live chats which can quickly sort out any issues you have. This feature is accessible at any time as it is 24/7 help and is one of the quickest options when looking for help and assistance. You can also upload documents through this feature which is helpful when necessary.

The casino also has an email (support@lumicasino.com) to which you can send any feedback or less urgent questions and it’s best to include all necessary information and more when emailing to ensure you get a quick and helpful email back.

If your question is simple then it’s quite likely to be covered in the FAQs section which features the most commonly asked questions that have been answered by the casino previously, it’s always good to visit this section before entering a live chat or emailing just to double check.

The customer service at Lumi Casino is to such a high standard, that we’ve got to give them the praise they deserve with their round-the-clock professional team, prepped to answer all your queries.

Conclusion

Lumi Casino is great at looking after all of their players, including those from Ireland, whether it be looking after your money or your wellbeing, they’re here for you. They have implemented some great systems including their VIP and loyalty systems that reward the player purely for their engagement.

Overall, Lumi Casino offers a well-rounded experience punctuated with an incredible volume and quality of games that will please and surprise even veteran gamblers!